Shipping & Delivery

We understand the frustration with the current high international shipping cost. Due to the recent global supply chain issues it has led to an increase in cost which is why we are working hard to set up regional warehouse fulfillment in:

  1. Australia
  2. Europe
  3. India 

This will help reduce shipping costs and speeds from 50-80% Our current projected timeline is February/March 2022. Thanks for your patience as we aim to get this resolved quickly.

Order Processing

  • All orders are processed and shipped within 48 hours of purchase. We know you are excited to receive your FlowStar which is why we ship orders Monday-Saturday!
  • Please note all Custom FlowStar’s require additional time to design, format, print, and tailor before they are shipped. Allow for an additional 10-15 business days for all customized stars.

Domestic Delivery

  • $8.15 – Flat-rate shipping via USPS (Large Padded Envelope)
  • Shipped domestically from our Flow base in Glendale, Arizona.
  • Please allow 2-5 business day for domestic delivery. Varies based on your location and current delivery speeds of the USPS. There may be delays related to COVID-19 or increased holiday traffic.
  • You will be sent tracking information via email or sms message once the FlowStar is on the way.

Mexico & Canada

  • Sent via USPS from Arizona
  • Delivery rates and costs calculated at checkout 

Australia, Fiji, & New Zealand

  • Shipped from our Flow base in Bali
  • $22.50 ~ 1 FlowStar
  • $30.00 ~ 2 FlowStar's
  • $35.00 ~ 3 FlowStar's
  • $40.00 ~ 4+ FlowStar's 
  • International orders are sent with TNT courier and is trackable with a delivery code which will be sent to your email once order is processed
  • Please allow 5-10 business days for shipping time ~ might vary with delays due to COVID-19 and increased holiday traffic.
  • You may be required to pay additional import duty fees. Unfortunately, this is out of our control so please check with custom officials in your own country before placing an order.

Europe 

  • Shipped from our Flow base in Bali
  • $25.00 ~ 1 FlowStar
  • $30.00 ~ 2 FlowStar's
  • $35.00 ~ 3 FlowStar's
  • $40.00 ~ 4+ FlowStar's 
  • International orders are sent with TNT courier and is trackable with a delivery code which will be sent to your email once order is processed
  • Please allow 5-10 business days for shipping time ~ might vary with delays due to COVID-19 and increased holiday traffic.
  • You may be required to pay additional import duty fees. Unfortunately, this is out of our control so please check with custom officials in your own country before placing an order.

 

India

  • Shipped from our Flow base in Bali
  • $30.00 ~ 1 FlowStar
  • $40.00 ~ 2 FlowStar's
  • $50.00 ~ 3 FlowStar's
  • International orders are sent with TNT courier and is trackable with a delivery code which will be sent to your email once order is processed
  • Please allow 5-10 business days for shipping time ~ might vary with delays due to COVID-19 and increased holiday traffic.
  • You may be required to pay additional import duty fees. Unfortunately, this is out of our control so please check with custom officials in your own country before placing an order.

 

COVID-19 Update

There may be some delays in shipping or increased shipping prices due to the COVID-19 pandemic, but that won't stop us from fulfilling and delivering orders worldwide.  We continue to do our best to ship orders quickly and answer all questions via email during this challenging time.
We have implemented strict protocols to protect our team and customers, specifically informed by guidance as provided by the CDC.

Your orders will be safely packed and shipped.

Please contact us at help@spinflowstar.com with any questions or concerns.
We send our thoughts and prayers to those affected. Stay safe, we will get through this together.